HVAC NETWORK

Legal

Privacy Policy

Effective Date: March 2, 2026

Operated by: Darkout Systems Inc. (Ontario, Canada)

HVAC Network (“we,” “us,” or “our”) is operated by Darkout Systems, an Ontario-based company. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and submit an installation quote request.

By using this website, you consent to the practices described below.

1Information We Collect

When you submit a quote request, we may collect:

  • Full name
  • Email address
  • Phone number
  • Property location (city and address details if provided)
  • Project details (equipment type, budget range, timeline)
  • Additional notes voluntarily submitted
  • IP address and device/browser data (for analytics and security)

We only collect information necessary to evaluate and route installation requests.

2How We Use Your Information

We use your information to:

  • Review and qualify your installation request
  • Match you with a vetted local HVAC installer
  • Facilitate communication between you and the selected installer
  • Improve our platform and matching process
  • Prevent fraudulent or low-quality submissions
  • Comply with legal obligations

We do not sell your personal information.

3How Your Information Is Shared

Your information is shared only with:

  • One vetted local HVAC installer selected for your project
  • Service providers that help operate the website (hosting, analytics, email services)

We do not broadcast your information to multiple contractors.

We limit routing to maintain quality and reduce unwanted solicitation.

4Data Security

We implement commercially reasonable safeguards to protect your information.

However, no internet transmission is 100% secure. By using this site, you acknowledge this inherent risk.

5Data Retention

We retain submitted information as long as necessary to:

  • Complete routing and matching
  • Maintain business records
  • Comply with legal requirements

You may request deletion of your personal data by contacting us.

6Cookies & Analytics

We may use cookies and third-party analytics tools (such as Google Analytics) to:

  • Understand traffic patterns
  • Improve performance
  • Measure advertising effectiveness

These tools may collect anonymized usage data.

You can disable cookies through your browser settings.

7Third-Party Links

Our website may contain links to third-party services. We are not responsible for their privacy practices.

8Children's Privacy

This site is not intended for individuals under 18 years of age.

9Your Rights (Canada / Ontario)

If you are a Canadian resident, you have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal obligations)

Requests can be made by contacting us.

10Changes to This Policy

We may update this Privacy Policy periodically. Updates will be reflected by the “Effective Date” at the top of this page.

11Contact Information

HVAC Network

Operated by Darkout Systems

Service Area: Kitchener–Waterloo, Ontario

For privacy inquiries, contact: daviaan@darkoutsystems.ca